Privacy Policy

YOMEABURRO makes it known and available to all users of the page www.yomeaburro.com (Hereinafter WEB) current legislation on the protection of personal data, privacy of users and secrecy and security of personal data.

YOMEABURRO guarantees at all times the complete and complete compliance with the obligations provided for in the rules (UE) 2016/679 of the European Parliament and the Council of 27 April 2016 relating to the protection of natural persons with regard to the processing of personal data and the free circulation of these data, repealing Directive 95/46/EC; by Organic Law 3/2018, from 5 from December, protection of personal data and guarantee of digital rights, by which the Organic Law is repealed 15/1999, from 13 from December, Personal Data Protection; and for the Ley 34/2002, from 11 of July, of Information Society Services and Electronic Commerce (LSSI).

To this end, the necessary technical and organizational measures are adopted to guarantee the security of personal data and to prevent its alteration., loss, unauthorized treatment or access, taking into account the state of technology, the nature of the data and the risks to which it is exposed. This policy describes the type of information we collect, how it is used and how it is shared.

IDENTITY OF THE DATA PROCESSING CONTROLLER

This Privacy Policy describes YOMEABURRO as a Spanish company, ownership of PENTABRAND S.L. (From now on the OWNER) with trade name YOMEABURRO, registered office at Calle Cyprus 4, 41.309 – Sevilla (The corner place), con CIF B-90401266, telephone +34 955 468 404 and email info@agenciapentabrand.com, collect, processes and uses the personal information of its users.

The Privacy Policy applies to all the information we collect through the WEBSITE, through electronic communications and any other similar service that is activated to facilitate and improve the experience of our users.

WHAT INFORMATION DO WE PROCESS ABOUT OUR USERS??

When you interact or use the WEBSITE, we may collect different personal data.. As soon as you use the contact form, We will process the information contained in the required fields: name, phone and email; all personal data you enter and provide to us; as well as the IP and browser used. Definitely, all information that you transfer to us personally, or through your browser and your social profile. This information is not immovable, but you may modify it in any way you deem appropriate..

Another way to obtain information is through Cookies, through which we can know its location, the type of browser used, the operating system and the WEB browsing configuration. They allow us to know how, when and where you use our page. For more information, visit our Cookies Policy.

In accordance with the EU Data Protection Regulation, all the data that you provide through the WEB, as a result of your browsing, application, publication, searches and identifying data derived, in your case, of linking your registration on our Website, will be collected in a file whose responsibility is YOMEABURRO.

Then, we inform you that YOMEABURRO will obtain and use the IP data and other identifiers provided by the device from which you browse our WEBSITE, for correct operation of its tools, leaving the data incorporated in the aforementioned file owned by YOMEABURRO, as “Personal Data”.

BY WHAT MEANS DO WE OBTAIN PERSONAL INFORMATION? WHAT TYPE OF INFORMATION DO WE PROCESS?

In order to provide you with transparent information, Next, the means through which we can obtain information will be detailed.:

When you visit the WEB, we get information, through cookies and other data storage programs, that allows us to know your interests and needs as a user.
Also when you interact through the WEB or link to our portals through other tools or social networks., blog or other similar pages.
When you use any of our electronic communication services, send us an email or use our messaging services.
In some case, when, Contact us through the customer service telephone services.

We now break down specifically what information may be obtained and processed by YOMEABURRO:

A) Technical information:

Within this category, All information about your device and Internet connection is included: the operating system you use, your browser version, the IP address, cookies and other identifiers. All of this is stored using registry tools, with the sole purpose of improving our services based on all users. (interests and needs), in order to guarantee an effective and as adjusted service as possible.

B) usage information:

It contains all the information related to the use that users make of our services., what includes: network activity, visits to our portals and links, for the purposes of preventing fraud and providing personalized attention (recommendations and advertising, prior authorization) of each user.

C) Location information:

Through your IP address, We are able to make a rough estimate of your location, with the aim of showing you indirectly (through the Web) content, offers or recommendations of interest.

D) Storage information:

Information collected by the various technologies we use to recognize you as a user of our WEBSITE, so that you do not have to fill out all the fields every time you intend to request or publish a service. See more information in the Cookies Policy.

All this information, including personal data provided by the user, are used by the owner of the WEBSITE for the following purposes:

For the management and administration of our services.
Know your interests and needs.
Customize the tools and functionalities of the page.
Improve services provided.
Guarantee the optimal functioning of the WEB.
Provide, in case of express request of the consumer: offers, promotions and recommendations of a personalized nature and on individualized products.
Respond to your queries, needs and requests.
Comply with our legal obligations and prevent fraud and inappropriate use.
Send you technical notices, updates, security alerts and support messages.

Definitely, know that all the information referenced above, It serves as support for us to attend in the most individual and effective way to the needs and interests that we detect through your movements on the WEB.; to improve the services provided; provide effective care; carry out a market analysis and limit all this to the current legislation of the moment.

HOW DOES EACH TREATMENT WORK??

This section aims to make an individual analysis of each information processing.. In this sense:

A) Request or be interested in a service using the contact form:

The WEB allows two means of contact in order to be interested in the services it provides. YOMEABURRO, request a product, start an order, ask for information, etc. These pathways are: the contact telephone number that appears on the right side of the main page and the contact form.

As soon as you accept our Privacy Policy, You will be giving us consent so that we can use the personal data that you provide us through any of the contact channels., for the purposes described in the previous section.

B) Prevention of abuse and fraud:

With the acceptance of the Privacy Policy, You will be giving us consent to use your data in order to avoid fraud., improper use and any form of abuse of the services provided by the WEB and practices contrary to the General Conditions of Use. Example of this: fraudulent activities, denial of service attacks, spamming.

C) Third party data:

In the event that you enter personal data of a third person, you must inform them in advance about this situation and the extremes contained in our Privacy Policy., You are responsible for any type of incident that may arise due to the omission of the duty of communication..

D) Minimum age of the user:

You can only use our services if you are of legal age.. In accordance with the articles 314 Y 323 of the Civil Code for minors, except those who have obtained emancipation, They will not be able to enter into contracts and if they do so, these would be radically null, unless expressly authorized by parents or legal guardians.

WHAT IS THE DATA CONSERVATION PERIOD??

Your data will be kept for the duration of the contractual and commercial relationship with us.; until you request its deletion; or for the time necessary to comply with legal obligations.

The Owner informs that, as a data storage service provider and under the provisions of the Law 34/2002 from 11 July Information Society Services and Electronic Commerce (LSSI), retained for a maximum period of 12 months the essential information to identify the origin of the hosted data and the moment in which the provision of the service began. The retention of this data does not affect the secrecy of communications and may only be used within the framework of a criminal investigation or to safeguard public security., making themselves available to the judges and/or courts or the Ministry that requires them. The communication of data to the State Forces and Bodies will be done in accordance with the provisions of the regulations on the protection of personal data..

WHAT IS THE LEGITIMATION FOR THE PROCESSING OF DATA?

The legal basis for the processing of your data lies in:

The execution of a contract with YOMEABURRO in relation to the following purposes: (i) instant messaging service; (ii) telephone contact, (iii) management of our services, including reminders, technical notices, updates, security alerts and support messages, among others.

In the user's consent in relation to the purposes 1 a 7 indicated in the previous section.

The legitimate interest of the data controller for the purpose 8, consists of protecting WEB users from abuse and fraud in the use of our services

Compliance with applicable legal obligations for the purpose indicated in the purpose 9 is necessary for compliance with legal obligations.

WHO ARE THE RECIPIENTS?

Your personal data may be known by those suppliers who provide services to YOMEABURRO. Likewise, may be transferred to the competent authorities in cases where there is a legal obligation.

WHAT ARE YOUR RIGHTS AS A USER AND HOW YOU CAN EXERCISE THEM?

In the capacity of consumer and user that holds, whenever, you can exercise your rights. These are:

You have the right to obtain confirmation as to whether in YOMEABURRO we are processing certain personal data that concerns you.

Likewise, You have the right to access your personal data, as well as to request the rectification of inaccurate data or, in your case, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, You may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.

Additionally, in specific cases and for reasons related to your particular situation, You may object to the processing of your data. YOMEABURRO will stop processing your data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Equally, You can exercise the right to data portability, as well as withdraw the consents provided at any time, without affecting the legality of the treatment based on consent prior to its withdrawal.

If you wish to use any of your rights, you can contact us by email or telephone number., both indicated in section number 1 IDENTITY OF THE CONTROLLER. Alternatively, You can also contact us by postal mail at the address referred to in the same section., indicating on the envelope “DATA PROTECTION”. Remember to provide as much information as possible about your application: name, surnames, email address and subject.

By last, We inform you that you can contact the Spanish Data Protection Agency and other competent public bodies for any claim arising from the processing of your personal data..

WITH WHOM DO WE SHARE YOUR DATA?

We guarantee the confidentiality of personal data, without prejudice to the right that we reserve to disclose data and any information that is in our possession or that we have access to through our systems., to the competent public authorities (administrative and judicial), if required to do so, in accordance with applicable legal provisions. The purpose of this requirement is to prevent abuse or fraudulent activities of the services or the WEB..

WHAT SHOULD THE USE OF DATA BE?? TRUTHFUL AND RESPONSIBLE:

As a consumer and user, you have the duty to guarantee the quality of the information requested and provided., this is, that the information is real, truthful, updated and own (not from third parties). So, You are solely responsible for the certainty and quality of your data.

YOMEABURRO reserves the right to verify said information, being able to resort to an official accreditation document and, in your case, deactivate your WEB services.

We inform you that we fulfill our obligation, guaranteeing the security and confidentiality of the data and personal information that the user sends us, through technical means to avoid loss, misuse or unauthorized access. Likewise, We assume the commitment to notify you immediately if any of these events occur..

ADDITIONAL INFORMATION:

In the event that any security breach of PERSONAL DATA occurs, how, for example, theft or improper access to them, The Spanish Data Protection Agency will be notified within 72 hours about such security breaches, including all the information necessary to clarify the facts that gave rise to improper access to personal data.

It is also reported that interested parties may direct their complaints in this area to the data protection authorities., If you believe there is a problem with the way your data is being handled.

COMMERCIAL COMMUNICATIONS

In application of the LSSI, YOMEABURRO will not send advertising or promotional communications by email or other equivalent means of electronic communication that have not previously been requested or expressly authorized by the recipients thereof..